Shipping policy

Processing Time
All orders are processed within 5–10 business days. Please note that processing time does not include weekends or holidays.

Shipping Method
We ship all orders via DHL. Once your order has been shipped, you will receive a confirmation email.

Customs, Duties, and Taxes
We are not responsible for any customs fees, import duties, taxes, or other charges that may be applied by your local authorities. These fees are the responsibility of the buyer.

Lost or Damaged Items
If your order arrives damaged or gets lost in transit, please contact us as soon as possible so we can assist you. We’ll do our best to find a solution.

Questions?
If you have any questions about your order or shipping, feel free to get in touch with us at hamijadeshop@gmail.com .